Effective: December 2019
Last Updated: November 2022
Table of Contents:
Mariner Finance, LLC, its parent companies and their respective subsidiaries and affiliated companies (collectively, “Mariner”) value the protection of individual privacy. This Privacy Statement describes what information Mariner collects through its website, www.marinerfinance.com (the “Site”), how it uses the information and with whom it may be shared. In this Privacy Statement, the terms “you” and “user” mean any visitor to the Site. By using the Site and/or submitting an online application, you indicate that you have read and agree to be bound by Mariner’s website Terms of Use.
JUMP TO ADDITIONAL PRIVACY INFORMATION FOR CALIFORNIA RESIDENTS
This Site collects personal information about you that is provided through various forms and in various places on the Site, including by entering it via an online form, over the phone, and by any other means through which you interact with our services. Personal information includes information that identifies, relates to, describes, references, or is capable of being associated with a particular consumer or household and may include information such as your name, address, telephone number, mobile number, email address, and Social Security Number.
We may use any of your personal information that you provide to us to communicate with you.
As permitted by law, Mariner may disclose all categories of personal information that it has collected from its financial services customers to third parties in accordance with our? Privacy Notice (located at the bottom of this page), as needed to assist in administering our services and marketing activities, as required by law, as necessary to protect our rights (such as if you fail to repay a loan), as necessary in order to detect, investigate, prevent, or take action against illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person, as required to comply with a judicial proceeding, court order, or legal process served on us, and/or as specifically consented to by you.
If Mariner were to merge with or be acquired by another company or if it were to cease operations, your information may be transferred to the surviving or acquiring company. At that point, any use and sharing of your information
will be subject to that company’s privacy policy, which may be different from that of Mariner. In addition to this Privacy Statement and Mariner’s website Terms of Use, our use of your personal information collected is described
in the
Privacy Notice and the California Privacy Rights Notice For California Job Applicants, Former And Current Employees.
Third parties may also collect personal information about your online activities through the Site in order to assist Mariner in offering its services and products, marketing, and administration of the same. Additionally, we may
disclose your personal information for a business purpose to a third party with whom we have entered into a contract that describes such a purpose and requires the recipient to both keep that personal information confidential and
not use it for any purpose except performing the contract.
The Site may gather other information about you depending on how your browser is configured. That information may include the Internet Protocol (IP) address(es) used to access the Site, geographic location, the number of times you visit the Site, the time and length of the visit, the operating system and browser type used to access the Site, your screen resolution, the particular web pages viewed right before and while visiting the Site, how long you remain on specific pages, your navigation patterns, where you go upon leaving the Site, or similar details.
The Site may use cookies and other tracking technologies (such as clear GIFs, web beacons, log files, and the like) to track unique visitors and pages viewed by users, both to understand how the Site is being used and to improve users’ experiences on the Site. For example, cookies (small, unique text files that a website can deposit on your computer hard drive when you visit a website) may be used to allow repeat visitors to be served more quickly and efficiently or to provide information on the pages viewed by a given user. Since cookies reside on a user’s hard drive, they may be deleted by a user after they are deposited by a site. You may also configure your browser to reject cookies, although if you do, some or all of the features on the Site may not be available to you.
Information collected as a result of your visit to the Site may be disclosed to third parties.
Some web browsers have a “Do Not Track” function that allows you to tell websites that you do not want to have your online activities tracked. The Site does not monitor or respond to “do not track” signals or similar mechanisms.
We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses Cookies or other tracking technologies to help us analyze how users interact with the Site, compile reports on their activity, and provide other services related to their activity and usage. The technologies used by Google may collect information such as your IP address, time of visit, whether you are a returning visitor, and any referring website. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s?privacy policies. To learn more about Google’s partner services and to learn how to opt-out of tracking of analytics by Google, click here.
The Site also uses a third-party analytics provider, FullStory, to enable us to monitor and improve the user experience. FullStory uses cookies and similar technologies to collect information, such as IP address, referring URL, device information (e.g., operating system), and information on user behavior (e.g., pages visited, links clicked, information entered, and mouse movements). For further details, please see FullStory’s privacy policy available here. To opt out, FullStory provides this link.
Mariner takes various precautions to safeguard your personal information against loss, theft, and misuse as well as unauthorized access, disclosure, alteration, and destruction.
To prevent unauthorized access to your personal information, maintain data accuracy and integrity, and ensure the correct use of information, Mariner follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. For example, all online applications are encrypted to maintain the security of your information. Once received, your personal information is stored in the United States in accordance with United States law. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
You may request access to and/or to change your personal information by contacting Mariner’s Customer Relations at the following phone number or postal address: 877-310-2373, option 3, or Mariner Finance, LLC, Attn.: Customer Relations, 8211 Town Center Drive, Nottingham, MD 21236. If you currently have an account with Mariner, you may log into the Customer Account Center to review and/or edit your profile.
California residents: Please refer to section 7 below for additional information.
At any time and from time to time we may modify this Privacy Statement. If we do, we will post an amended version on this webpage. Please review this Privacy Statement periodically.
If you have any questions or comments regarding this Privacy Statement, please contact Customer Relations at 877-310-2373.
Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), California residents have specific rights regarding their personal information, which are detailed below. This California-specific privacy section incorporates by reference Mariner’s general Privacy Statement and provides a comprehensive description of our online and offline practices regarding the collection, use, and disclosure of personal information.
Note that the rights set forth under the CCPA do not apply to:
Please review our California Privacy Rights Notice for California Job Applicants and Former and Current California Employees for information on how Mariner collects, uses, and discloses personal information collected from California job applicants and employees.
Categories of Personal Information Collected
We currently collect and, in the 12 months prior to the Last Updated date of this Privacy Statement, have collected the following categories of Personal Information about California residents:
We have collected the above categories of personal information from the following sources:
We currently collect and have collected the above Personal Information for the following business or commercial purposes:
We currently collect and have collected the above Sensitive Personal Information for the following business or commercial purposes:
Disclosure, Sale, and Sharing of Personal Information
In the 12 months preceding the Last Updated Date of this Privacy Statement, we disclosed for a business purpose the categories of personal information identified above to the following categories of third parties:
Mariner does not offer any financial incentives for the collection, sale, sharing, or deletion of personal information.
In the preceding twelve (12) months, we have not sold or shared personal information or sensitive personal information.
We do not knowingly sell the personal information of minors under 16 years of age.
Length of Time Personal Information is Retained
We will not retain your personal information or sensitive personal information for longer than is reasonably necessary for the disclosed collection or use purpose. Our retention of personal information also is subject to state and federal legal requirements.
Right to Access to Specific Information
California residents have the right to request that we disclose certain information about our collection and use of personal information. Once we receive and verify your request, we will disclose to you:
Right to Correct Inaccurate Personal Information
You have the right to request that we correct any inaccurate personal information, taking into account the nature of the personal information and the purposes of the processing of the personal information. Upon receiving a verifiable request to correct inaccurate personal information, we shall use commercially reasonable efforts to correct the inaccurate personal information as directed by you.
Right to Delete Personal Information
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable request, we will delete your personal information from our records, unless an exception applies. We will also ensure that all deletion requests are passed along to applicable third parties, contractors, and services providers, unless an exception applies.
Please note, however, that we may deny your deletion request if retaining the information is necessary for us or our service providers to:
Right to Limit Use and Disclosure of Sensitive Personal Information
You have the right, at any time, to direct us to limit the use and disclosure of sensitive personal information. We do not use or disclose sensitive personal information for purposes other than those specified in the CCPA. Upon receiving a verifiable request to limit the use and disclosure of sensitive personal information, we shall use commercially reasonable efforts as directed by you.
Right to Opt-Out of Sales and Sharing
You have the right, at any time, to direct us not to sell or share your personal information to a third party. This right may be referred to as the right to opt-out. Mariner does not currently sell personal information. However, you may exercise your right to opt out of sales in the event that Mariner subsequently decides to sell personal information that is subject to the CCPA. If Mariner elects in the future to sell personal information and if we at any time receive direction from you not to sell your personal information, we will not sell your personal information that is subject to the CCPA, if any, unless you subsequently provide express authorization for such sales.
Exercising Your Rights:
To exercise your access, correction, deletion, and limitation of use and disclosure rights described above, please submit a verifiable request to us by either:
To exercise your right to opt- out of the sale or sharing of your personal information to a third party or to limit the use of your sensitive personal information, please call us at 877-310-2373, select option 3 or click the following link: Do Not Sell or Share my Personal Information and/or Limit the Use of My Sensitive Personal Information. .
If you are submitting a request on behalf of a California resident, please submit the request through one of the designated methods discussed above. Please attach a written authorization signed by the California resident authorizing you to make the request on their behalf.
We will respond to a verifiable request for access or data portability up to two times within a 12-month period. The verifiable request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable request does not require you to create an account with us. We will only use personal information provided in a verifiable request to verify the requestor’s identity or authority to make the request.
Response Timing and Format
We endeavor to respond to a verifiable request within forty-five (45) calendar days of its receipt. If we require more time (up to ninety (90) days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account, unless you elect otherwise. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data access requests, we will select a format technically feasible to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable request unless it is manifestly unfounded or excessive, for example, because of a repetitive nature. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights.
Accessibility
We are committed to ensuring this Privacy Policy is accessible to individuals with disabilities. If you wish to access this Privacy Policy in an alternative format, please contact us as described above. Please also see our Website Accessibility Statement available here.
Under the California Consumer Privacy Act as amended by the California Privacy Rights Act (“CCPA”), Mariner Finance, LLC (“Mariner Finance”) is required to inform job applicants and former and current employees who reside in California about the categories of personal information Mariner Finance collects, the purposes for which that information will be used, and whether that information is disclosed, sold or shared.? This notice contains disclosures required by the CCPA and applies only to personal information that is subject to the CCPA.
For more information on Mariner Finance’s privacy policies as it concerns its customers, loan applicants, and website visitors, please visit: https://www.marinerfinance.com/resources/legal/privacy-statement/
From time to time, we may change this Privacy Policy. If we do, we will post an amended version on https://www.marinerfinance.com/why-mariner-finance/careers/. Please review this Privacy Policy periodically.
This privacy policy covers the following topics:
1. CATEGORIES OF PERSONAL INFORMATION WE COLLECT??
Mariner Finance collects the following categories of personal information about our job applicants and employees who are California residents:
2. CATEGORIES OF SOURCES FROM WHICH PERSONAL INFORMATION IS COLLECTED
We collect the above categories of personal information directly from individuals, through recruiting entities, and from other entities such as companies that perform background checks for us.
3. BUSINESS PURPOSES FOR COLLECTING PERSONAL INFORMATION??
4. TRANFERS OF PERSONAL INFORMATION
We do not transfer your personal information to third parties as that term is defined in the CCPA. However, we do transfer your personal information to service providers and contractors who perform services on our behalf. For example, we transfer personal information to payroll service providers to pay you. We have disclosed the categories of personal information identified in Paragraph 1 for the business purposes identified in Paragraph 3.
We do not knowingly collect or sell the personal information of minors under 16 years of age.
5. HOW WE PROTECT YOUR PERSONAL INFORMATION
Mariner Finance protects personal information by implementing and maintaining reasonable security, such as by using reasonable organizational, technological and physical safeguards appropriate to the sensitivity of the personal information held. Mariner Finance takes commercially reasonable measures to safeguard personal information but cannot guarantee its absolute security.
6. YOUR RIGHTS
Right to Access to Specific Information
California residents have the right to request that we disclose certain information about our collection and use of your personal information. Once we receive and confirm your verifiable consumer request, we will disclose to you:
Right to Correct Personal Information
You have the right to request that we correct any inaccurate personal information, taking into account the nature of the personal information and the purposes of the processing of the personal information. Upon receiving a verifiable request to correct inaccurate personal information, we shall use commercially reasonable efforts to correct the inaccurate personal information as directed by you.
Right to Deletion
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. We will also ensure that all deletion requests are passed along to applicable third parties, contractors, and services providers, unless an exception applies.
Please note, however, that we may deny your deletion or correction request if retaining the information is necessary for us or our service providers to:
Right to Limit Use and Disclosure of Sensitive Personal Information
You have the right, at any time, to direct us to limit the use and disclosure of sensitive personal information. Upon receiving a verifiable request to limit the use and disclosure of sensitive personal information, we shall use commercially reasonable efforts as directed by you.
Right to Opt-Out of Sales and Sharing
You have the right, at any time, to direct us not to sell or share your personal information to a third party. Mariner does not currently sell or share personal information covered by this privacy policy. However, you may exercise your right to opt out of sales in the event that Mariner subsequently decides to sell personal information that is subject to the CCPA. If Mariner elects in the future to sell personal information and if we at any time receive direction from you not to sell your personal information, we will not sell your personal information that is subject to the CCPA, as amended, if any, unless you subsequently provide express authorization for such sales.
Exercising Your Rights
To exercise your access and, correction, deletion, and limitation of use and disclosure rights described above, please submit a verifiable request to us by either:
To exercise your right to opt-out of the sale or sharing of your personal information to a third party, please call us at 877-310-2373, select option 3 or click the following link: Do Not Sell or Share my Personal Information and/or Limit the Use of My Sensitive Personal Information.
If you are submitting a request on behalf of a California resident, please submit the request through one of the designated methods discussed above. Please attach a written authorization signed by the California resident authorizing you to make the request on their behalf.
You may only make a verifiable request for access or data portability twice within a 12-month period. The verifiable request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable request does not
require you to create an account with us. We will only use personal information provided in a verifiable request to verify the requestor’s identity or authority to make the request.
Response Timing and Format
We endeavor to respond to a verifiable request within forty-five (45) calendar days of its receipt. If we require more time (up to ninety (90) days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data access requests, we will select a format technically feasible to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable request unless it is manifestly unfounded or excessive, for example, because of a repetitive nature. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights.
Length of Time Personal Information is Retained
We will not retain your personal information or sensitive personal information for longer than is reasonably necessary for the disclosed collection or use purpose. Our retention of personal information also is subject to state and federal legal requirements.
7. ACCESSIBILITY
We are committed to ensuring this notice is accessible to individuals with disabilities.? If you wish to access this notice in an alternative format, please contact us at careers@marinerfinance.com.
8. HOW TO CONTACT US
If you have any questions or comments regarding this privacy policy, please contact us at 877-310-2373, select option 3.